Review time: 9:00-21:00 (GMT+8)
Once a part is uploaded you can:
Don't see a price? Maybe one of the parts requires a manual review. Feel free to request a manual review from our expert team!
Note: If you have any tapped holes, or any tolerances smaller than +/-0.005", please add that information in the Features tab and use the Notes section for important details. You can attach a PDF drawing in that section as well.
Note on STL files
STL files cannot be used to fabricate CNC, Sheet Metal, or Injection Molded components. Please use another file such as an SLDPRT or STP.
Hi! You can chat with a PCBWay team member LIVE between the hours of 0:00-24:00 (GMT+8) Time Monday through Friday (10:00 -12:00 Saturday). There is a chat icon in the bottom right of the page!
If we are unavailable to chat live please feel free to email us (email@example.com) and we will respond as soon as we can.
Thank you so much!
Every customer at PCBWay has a dedicated account representative. They can assist you in setting up new projects, vendor approvals, setting up your account for NET terms, and escalating requests. If you have quoted or ordered, you may have already received an email with their contact information!
There is a chat icon in the top right of the My PCBway page!
Per Part Minimum Order Value
Since each parts has to be post processed manually, we normally charge extra per part to cover the labor cost. Normally it’s $- per part, but if the parts are too complicated, the per part fee will be higher.
Yes! You can compress multiple parts(STL format only) in one ZIP folder.If you have a lot of parts, you can pack them together, but we will consult you about the material, post-processing, quantity and other information of each part
NOTICE: Order status and total amount might update after technical review! We’ll send you the updates via email. Possible Changes of online quote Order:
We have 200+ different materials for our 3D printing/CNC machining/Injection Molding/Vacuum Casting/Sheet metal service with several available finishes.
If you are familiar with different processes/materials, you can help yourself by browsing our material list.
This is the core advantage of PCBWay, in any other platforms they cannot provide as comprehensive solution as we do. To get idea of the best material, you just need to specify the following key information in your Note field while submitting request for quote:
You can also attach instuction along with 3D model, this way we’ll have a clear understanding of your project and our tech team with provide the best solution for you!
If your order has not yet been reviewed or paid(but not pre-production), feel free to cancel it.
Once your order has been accepted by PCBWay and manufacturing cost is paid, it can no longer be cancelled .
We are unable to cancel any order items after they begin pre-production. All of your order items are printed on-demand, we do not have or keep any stock in our manufacturing facilities. Because of this, all sales are final.
Please contact our support team firstname.lastname@example.org if you have a question about your order’s production or turnaround time.
At PCBWay, we will declare the goods as ‘sample’ or ‘prototype’ for low quantity orders, and we will declare the value of your goods as end products, which will be much lower than costs of making prototypes or small batch samples. And we normally declare the values as samples/gifts under $25 USD.Others pls learn more /helpcenter/Findproducts/Do_I_have_to_pay_for_customs_and_import_taxes_.html
3d file review and manufacturing does not have 24-hour production like PCB, only daytime
production (GMT+8) 9:00-21:00,Your order may be more special or more complex process, we need to
audit the order seriously, usually when the order is still under review more than 24 hours, or
have special circumstances to suspend, your exclusive salesman will take the initiative to send
e-mail to communicate with you. Please always pay attention to the mail information, or contact
1. The purpose of order combination is to save shipping cost. If your schedule for your PCBs is not tight, combine your orders and ship together.
2. By combining all these orders to one Group and pay now, you hereby confirm all these orders will be shipped together around xx-xx-xx. This is the date that we can finish your last PCB order in this ORDER GROUP, and we may need some extra time for express company (No Service On Sunday) to pick up your package.
3. If there exists expedited order(s), or you need some regular order(s) to be shipped earlier, please tick the order(s) and pay separately so that we can ship as scheduled for the specific order(s).
4. We strongly suggest you pay for your orders on or before 8:30GMT, so that our factory can start fabrication the same day immediately.
You should upload your file to PCBWay in order to get an accurate quote in all eligible materials, to check models’ printability. You’ll need to signup for an account if you want to upload your own files.
To do this, log in to your account, You can head straight to the upload page .
Click the UPLOAD button, this way a dialogue will pop up. Select the file you want to upload, this file be start uploading right away.
You can upload the following file-types:
*.iges, *.prt , *.step, *.stp, *.x_t , *.sldprt , *.stl , *.rar ,*.zip
For textured files (to print in full color materials), upload a ZIP folder containing the 3D file
and the texture file in one of the acceptable formats:
3D files: *.iges, *.prt , *.step, *.stp, *.x_t , *.sldprt , *.stl , *.rar ,*.zip
Texture files: GIF, JPG, PNG
Make sure the ZIP folder contains these files only, and that they’re not in an extra folder within the ZIP folder.
We can only accept files that are smaller than 50 MB. If your file exceeds this limit, consider either compressing the file to a ZIP folder, and/or reducing the polygon count of your model.
Even when youre buying from different times, you can still pay for your orders in one go. Here’s how:
2. Select the orders(pass,payment) you want to pay for.
3. Click Proceed to checkout.
Please note that If you pay together it means that these orders shipped together, or you need to pay separately.