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My reward points have not been added to my account. What can I do?

For a detailed introduction about PCBWay Points and Beans and how to earn them, please click Detailed Introduction about PCBWay Points and Beans to learn more.

If points have not yet been awarded to your account, it may be due to one of the following reasons:

1. The order is not in a completed status. Please check your order status, as points for placing orders are only awarded once the order is completed.

2. Refunded or fraudulent orders will not receive points.

3. Shipping discounts, free gifts, deposits, or pre-order orders do not qualify for points.

4. Orders less than $0 USD are not eligible for reward points.

5. Answering questions in the "Questions" but the answers are of low quality.

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6. Sharing open-source projects in the PCBWay community typically results in reviewers awarding points based on the quality of the projects. However, points may not be awarded if the shared projects are of very low quality. 

Ultima actualización en 12/07/2024
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